Avira Jewelry
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Shipping and returns

How long your order takes to reach you, how to send a piece back, and when your refund lands.

01

Shipping policy

Processing time: All orders are processed within 24-48 business hours. You will receive a notification with tracking details once your order has been dispatched.

Delivery time: Standard shipping typically takes 4-6 business days across India. Please note that delivery times may vary based on your location and courier availability.

Shipping charges: Free shipping is available on all orders above ₹499. For orders below ₹499, a flat shipping fee of ₹99 will be applied at checkout.

Tracking: Real-time tracking updates will be sent via WhatsApp, Email, and SMS once your order is on its way.

02

Returns and exchanges

We offer a 15-day return policy for most items. If you are not satisfied with your purchase, you can initiate a return within 15 days of receiving the delivery.

Conditions for returns

  • Items must be unused, unworn, and in their original packaging.
  • Original invoice and any certificates must be included with the return.
  • Items showing signs of wear or damage will not be eligible for a refund.

Non-returnable items

  • Personalized or engraved jewelry.
  • Custom-made or made-to-order pieces.
  • Final sale and clearance items.
  • Coins and God idols.
03

Refund process

Verification: Once we receive your returned item, it will undergo a quality check, typically within 1-2 business days.

Initiation: After successful verification, the refund will be initiated to your original payment method.

Completion: Depending on your bank, it may take 4-7 business days for the refund to reflect in your account.

Still need help?

For any question about your order, shipping or a return, our support team is a message away.

Last updated: April 2026